Frequently asked questions
Here is our frequently asked questions, find answers below or fill out the contact form at the bottom of the page to get in touch.
> Our MOQ is 50 PCS.
>Our order fulfillment generally takes about 4-6 weeks
> Special orders are possible, but some may have MOQ due to moulding cost. Contact us with your specifications for more details.
> Our products ship from Ningbo/Shanghai port, China. We can also send the goods to other ports in China, the local logistics are not very expensive.
> Every Dimo product comes with a THREE (3) year warranty.Spare parts can be provided.
>Not all , Please contact us for the complete catalog. We can also make custom designs.
> Yes , our mirrors are fully certificated for CE/ETL/IP44/ROHS/ERP and etc,not only components. We can also apply for other certificates.
Delivery costs are calculated on your total order, and the area we are delivering to. We can do door-to-door shipping. For more detailed information on delivery costs please contact us.
We take great care in packaging our mirrors to a high standard to ensure their safe arrival. In the unlikely event of a mirror arriving damaged we will definitely compensate for you.